For additional information or our returns policy please email rma@gs-elect.com
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Granite State Electronics LLC Terms and
Conditions of Sale
These terms and conditions govern your use of www.gs-elect.com
website and Granite State Electronics LLC.
Product Returns Granite State Electronics LLC
offers a 30-day return policy which includes a 10 day Right of return for
in store credit on all products. New Products carry manufacturer's
warranty. Any consumables (Electrodes, splice sleeves, batteries, cleaning
kits etc.) are not covered under warranty.
Customers must contact GSE to initiate product return request and
complete a Return Merchandise Authorization (RMA) form within thirty days
of invoice date. The Return Authorization number issued by GSE must be
visible on all returned goods. Unauthorized returns will be refused at the
receiving dock. See RMA form for further details. A 20% restocking fee may
apply. Customers are responsible for final determination that items
purchased will work for their application.
Non-U.S. Sales Sales of our products must follow
U.S. Commerce Department Regulations and State Department restrictions.
Standard Terms & Conditions of Sale Customer acknowledges agreement with these Terms and Conditions by the
placement of an order to purchase a product from Granite State Electronics LLC
.
1. New Customers
Initial order on
all new customers will require payment in advance to expedite order and
insure immediate processing & shipment
To establish terms a completed credit application is required*
If tax-exempt, a sales tax exempt certificate is required
*Credit evaluation normally requires 72 hours to complete on
domestic inquiries; international transactions may require additional
time.
2. Payment Terms - Standard Company Terms Net
30
All invoices are due net 30 days from date of
invoice unless otherwise specified. All past due accounts may be subject
to a service charge of 1.5% per month (18% per annum). If it becomes
necessary to place an account with an attorney for collection, all cost
incurred, including attorney fees, are paid by the customer. Ownership of
product does not transfer until payment has cleared through Granite Sate
Electronics bank.
3. Taxes
The buyer shall pay all taxes applicable to
products ordered unless buyer provides GSE with a tax exemption
certificate acceptable to taxing authorities.
4. Price and Quotations
Unless otherwise specified, all prices are subject to change without
notice. All invoices prices are those in effect at the time of shipment
unless agreed upon in writing in advance. Quotations and prices do not
include applicable state and local taxes.
Payment is due before shipment, unless credit terms have been arranged
in advance with GSE accounting department.
Granite State Electronics LLC shall not be liable for handling or
customs charges for shipments outside the United States.
All pricing information in published literature and on our web site is
current at the time of publications and is provided for general
information and estimating purposes only. Published prices are not
quotations or offers to sell.
All quotations are subject to termination by
Granite State Electronics LLC at any time prior to receipt and acceptance
of the buyers purchase order.
5. Shipping
All shipments are F.O.B. New Hampshire, USA.
6. International Shipments
Products sold internationally may be exported
from the United States only in accordance with Export Administration
Regulations. Diversion contrary to United States law is prohibited.
7. Limited Warranty
Purchases by end users and international customers are covered by a
standard 120-day limited warranty.
Product is tested before it leaves our warehouse, therefore Granite
State Electronics warrants product will be fully operational when shipped
from our dock (unless otherwise specified).
Products returned due to incompatibility issues are not considered
defective and may be subject to a 20% restocking fee if a refund is
requested beyond the initial 30-day return period
Should GSE not be able to repair the defective product or replace it
within the warranty period, GSE will initiate a credit on account
Unauthorized returns will be refused at the receiving dock. A Return
Authorization (RMA) number is required for all product returns. Once
product is received at our warehouse in New Hampshire and internal RMA
procedures are completed, customer's account will adjusted accordingly.
This warranty does not cover product damaged during shipping - other
terms and conditions may apply. Should products be
defective, the following procedure must be followed:
1.Customer must contact GSE to initiate product
return request and complete a Return Merchandise Authorization (RMA) form
2. At Granite State Electronics LLC discretion, an
engineer may contact the customer to try to resolve product issues over
the phone 3. The product will be repaired or replaced
at the discretion of GSE. If product is not repairable, customer's
account will be adjusted accordingly. 4. This
warranty does not apply to damages as a result of an act of God, misuse,
or improper installation. No warranty will apply if our products are in
any way altered or modified after delivery. 5.
Customer is responsible for properly packaging equipment and shipping back
to GSE in the condition received. RMA# must be referenced on
shipment.
8. Limitations of Liability
In no event shall GSE
be liable for special incidental, or consequential damages, including by
not limited to loss of profit or opportunity. Customer's sole remedy is
stated in these terms and conditions of sale. Granite State Electronics LLC
liability for repair or replacement will in no way exceed original
purchase price.
9. Exclusive Agreement
These Terms and Conditions
of sale represent the complete and final agreement between the customer
and GSE for the matters set forth herein and be supplemented only by
prices, quantity and description outlined in GSE invoice for the relevant
sale.
10. General
These Terms of Sale and any transactions made under them shall be
interpreted by and be subject to the laws of the New Hampshire, USA.
In the event any section or portion of a section of these Terms of
Sale are deemed unlawful or unenforceable, that section or portion of a
section shall be stricken from the Terms of Sale, and the remaining terms
shall continue in full force and effect.
GSE shall not be responsible for damages or delays resulting from Acts
of God, and from other actions, both governmental and otherwise, including
but not limited to war, riot, seizure, terrorism, and embargo.
These Terms of Sale may be modified from time to
time by GSE without notice, and are current as of the date of the then
current catalog or Web site. Please refer to the current catalog or Web
site.
LEGAL NOTICES
Disclaimer While GSE uses reasonable efforts to
include accurate and up-to-date information on this Web site, GSE makes no
warranties or representations as to its accuracy. GSE assumes no liability
or responsibility for any typographical or other errors or omissions in
the content of this site. In the event that a product is listed at an
incorrect price or with other incorrect information due to a typographical
or other error, GSE shall have the right to refuse or cancel any orders
placed for the product listed incorrectly. GSE shall have the right to
refuse or cancel any such orders whether or not the order has been
confirmed and/or your credit card has been charged. If your credit card
has already been charged for the purchase and your order is canceled, GSE
shall issue a credit to your credit card account in the amount of the
charge.
LIMITATION AND LIABILITY GSE AND/OR ITS RESPECTIVE
SUPPLIERS MAKE NO REPRESENTATION ABOUT THE SUITABILITY OF THE INFORMATION
CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS AND/OR SOFTWARE PUBLISHED
ON ANY SERVER FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND AND ARE SUBJECT TO CHANGE
WITHOUT NOTICE. THE ENTIRE RISK ARISING OUT OF THEIR USE REMAINS WITH THE
RECIPIENT. IN NO EVENT SHALL GSE AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE
FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER
DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATIONS, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION
AND HOLDS GSE AND ITS SUPPLIERS HARMLESS FROM, AND DEFEND SAME FROM
MISREPRESENTATION IN ANY WAY FROM WEB SITE AND/OR SAID DOCUMENTS, GRAPHICS
AND SOFTWARE.)
Trademarks Product and company names mentioned
herein may be trademarks and/or service marks of their respective
owners.
Links to Third-Party Sites Linked sites are not
under the control of GSE is not responsible for the contents of any linked
site or any link contained in a linked site. GSE provides links to you
only as a convenience, and the inclusion of any link does not imply
endorsement be GSE of the site.
For more information on please contact Granite State Electronics at 1-603-325-4993 for email sales@gs-elect.com.
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