Granite State Electronics


"Great Pricing, Support, and Logistics.
GSE has come through for us every-time
whether its Internationally or Domestic."

Sr. Director, Global IT Infrastructure & Telecom, PerkinElmer Inc.


Palo Alto Networks at GSE

Palo Alto Networks Gold Partner

For additional information or our returns policy please email rma@gs-elect.com


Granite State Electronics LLC
Terms and Conditions of Sale

These terms and conditions govern your use of www.gs-elect.com website and Granite State Electronics LLC.

Product Returns
Granite State Electronics LLC offers a 30-day return policy which includes a 10 day Right of return for in store credit on all products. New Products carry manufacturer's warranty. Any consumables (Electrodes, splice sleeves, batteries, cleaning kits etc.) are not covered under warranty.

Customers must contact GSE to initiate product return request and complete a Return Merchandise Authorization (RMA) form within thirty days of invoice date. The Return Authorization number issued by GSE must be visible on all returned goods. Unauthorized returns will be refused at the receiving dock. See RMA form for further details. A 20% restocking fee may apply. Customers are responsible for final determination that items purchased will work for their application.

Non-U.S. Sales
Sales of our products must follow U.S. Commerce Department Regulations and State Department restrictions.

Standard Terms & Conditions of Sale
Customer acknowledges agreement with these Terms and Conditions by the placement of an order to purchase a product from Granite State Electronics LLC .

      1. New Customers

  • Initial order on all new customers will require payment in advance to expedite order and insure immediate processing & shipment
  • To establish terms a completed credit application is required*
  • If tax-exempt, a sales tax exempt certificate is required
  • *Credit evaluation normally requires 72 hours to complete on domestic inquiries; international transactions may require additional time.

    2. Payment Terms - Standard Company Terms Net 30

    All invoices are due net 30 days from date of invoice unless otherwise specified. All past due accounts may be subject to a service charge of 1.5% per month (18% per annum). If it becomes necessary to place an account with an attorney for collection, all cost incurred, including attorney fees, are paid by the customer. Ownership of product does not transfer until payment has cleared through Granite Sate Electronics bank.

    3. Taxes

    The buyer shall pay all taxes applicable to products ordered unless buyer provides GSE with a tax exemption certificate acceptable to taxing authorities.

    4. Price and Quotations

  • Unless otherwise specified, all prices are subject to change without notice. All invoices prices are those in effect at the time of shipment unless agreed upon in writing in advance. Quotations and prices do not include applicable state and local taxes.
  • Payment is due before shipment, unless credit terms have been arranged in advance with GSE accounting department.
  • Granite State Electronics LLC shall not be liable for handling or customs charges for shipments outside the United States.
  • All pricing information in published literature and on our web site is current at the time of publications and is provided for general information and estimating purposes only. Published prices are not quotations or offers to sell.
  • All quotations are subject to termination by Granite State Electronics LLC at any time prior to receipt and acceptance of the buyers purchase order.

    5. Shipping

    All shipments are F.O.B. New Hampshire, USA.

    6. International Shipments

    Products sold internationally may be exported from the United States only in accordance with Export Administration Regulations. Diversion contrary to United States law is prohibited.

    7. Limited Warranty

  • Purchases by end users and international customers are covered by a standard 120-day limited warranty.
  • Product is tested before it leaves our warehouse, therefore Granite State Electronics warrants product will be fully operational when shipped from our dock (unless otherwise specified).
  • Products returned due to incompatibility issues are not considered defective and may be subject to a 20% restocking fee if a refund is requested beyond the initial 30-day return period
  • Should GSE not be able to repair the defective product or replace it within the warranty period, GSE will initiate a credit on account
  • Unauthorized returns will be refused at the receiving dock. A Return Authorization (RMA) number is required for all product returns. Once product is received at our warehouse in New Hampshire and internal RMA procedures are completed, customer's account will adjusted accordingly.
  • This warranty does not cover product damaged during shipping - other terms and conditions may apply. 

    Should products be defective, the following procedure must be followed:
    1.Customer must contact GSE to initiate product return request and complete a Return Merchandise Authorization (RMA) form
    2. At Granite State Electronics LLC discretion, an engineer may contact the customer to try to resolve product issues over the phone
    3. The product will be repaired or replaced at the discretion of GSE. If product is not repairable, customer's account will be adjusted accordingly.
    4. This warranty does not apply to damages as a result of an act of God, misuse, or improper installation. No warranty will apply if our products are in any way altered or modified after delivery.
    5. Customer is responsible for properly packaging equipment and shipping back to GSE in the condition received. RMA# must be referenced on shipment.


    8. Limitations of Liability

    In no event shall GSE be liable for special incidental, or consequential damages, including by not limited to loss of profit or opportunity. Customer's sole remedy is stated in these terms and conditions of sale. Granite State Electronics LLC liability for repair or replacement will in no way exceed original purchase price.



    9. Exclusive Agreement

    These Terms and Conditions of sale represent the complete and final agreement between the customer and GSE for the matters set forth herein and be supplemented only by prices, quantity and description outlined in GSE invoice for the relevant sale.


    10. General

  • These Terms of Sale and any transactions made under them shall be interpreted by and be subject to the laws of the New Hampshire, USA.
  • In the event any section or portion of a section of these Terms of Sale are deemed unlawful or unenforceable, that section or portion of a section shall be stricken from the Terms of Sale, and the remaining terms shall continue in full force and effect.
  • GSE shall not be responsible for damages or delays resulting from Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, terrorism, and embargo.
  • These Terms of Sale may be modified from time to time by GSE without notice, and are current as of the date of the then current catalog or Web site. Please refer to the current catalog or Web site.


    LEGAL NOTICES

    Disclaimer
    While GSE uses reasonable efforts to include accurate and up-to-date information on this Web site, GSE makes no warranties or representations as to its accuracy. GSE assumes no liability or responsibility for any typographical or other errors or omissions in the content of this site. In the event that a product is listed at an incorrect price or with other incorrect information due to a typographical or other error, GSE shall have the right to refuse or cancel any orders placed for the product listed incorrectly. GSE shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, GSE shall issue a credit to your credit card account in the amount of the charge.


    LIMITATION AND LIABILITY
    GSE AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATION ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS AND/OR SOFTWARE PUBLISHED ON ANY SERVER FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND AND ARE SUBJECT TO CHANGE WITHOUT NOTICE. THE ENTIRE RISK ARISING OUT OF THEIR USE REMAINS WITH THE RECIPIENT. IN NO EVENT SHALL GSE AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATIONS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION AND HOLDS GSE AND ITS SUPPLIERS HARMLESS FROM, AND DEFEND SAME FROM MISREPRESENTATION IN ANY WAY FROM WEB SITE AND/OR SAID DOCUMENTS, GRAPHICS AND SOFTWARE.)


    Trademarks
    Product and company names mentioned herein may be trademarks and/or service marks of their respective owners.


    Links to Third-Party Sites
    Linked sites are not under the control of GSE is not responsible for the contents of any linked site or any link contained in a linked site. GSE provides links to you only as a convenience, and the inclusion of any link does not imply endorsement be GSE of the site.

    For more information on please contact Granite State Electronics at 1-603-325-4993 for email sales@gs-elect.com.